About us (5)
As a global company with operations, offices and employees across four continents, ERG is required to demonstrate and uphold the highest business, operational and ethical standards. This includes, at the very minimum, abiding by the laws of all countries in which we operate. We expect to be held accountable for our actions to our stakeholders and work to ensure that we conduct business according to ERG ethical principles.
One of our fundamental commitments is to live up to the highest standards of business integrity and professionalism. These standards are set out in the ERG Code of Conduct, and embedded into everything we do. The Code of Conduct sets out our standards and policies on key legal, moral and ethical matters, including Anti-Corruption, Human Rights, Equality, Conflicts of Interests, Confidential Information and Data Protection and is binding on the Board of Managers, ERG employees, officers and directors, and ERG’s counterparties, worldwide.
ERG has also adopted the ERG Supplier Code of Conduct, which sets out the expectations we have of our suppliers in relation to maintaining ERG ethical principles and responsible supply chains.
Links:
ERG Code of Conduct - RUS | KAZ | ENG
ERG Supplier Code of Conduct - RUS | KAZ | ENG
ERG is committed to creating an open culture where all employees are free to ask questions and report concerns (without fear of reprisal) through their line manager, ERG’s Legal and Compliance teams or through the Whistleblowing Hotline. Our business partners can also report potential risks of violations of the ERG Code of Conduct to the ERG Hotline.
The ERG hotline is 100% confidential and is manned 24 hours a day, seven days a week by an independent company.
The ERG Hotline can be contacted by:
- Hotline website erg.integrityline.org)
- Telephone (the list of numbers is provided on erg.integrityline.org)
Compliance with the ERG ethical principles by each of us, and our business partners, enhances the confidence of stakeholders in our Company and contributes to its sustainable development.
More details about the section can be found at the link below
TransCom’s establishment can be traced back to the formation of MEK Transsystem LLP in 1991. MEK Transsytem was an international freight forwarding company, which gradually developed relations with railway stations in Kazakhstan. All efforts resulted in the company receiving its forwarder code on the Kazakh railway in 1997, which was the beginning of its work in freight transit and the administration of the export-import tariff in the territory of Kazakhstan. The company was then introduced to the CIS forwarding market. With the need to develop an operator business arose, TransCom LLP, an operator of cars with its own rolling stock, was established. In 2015, the companies merged under the single TransCom (Transport Group) brand, under which it successfully transports and dispatches the goods, repairs cars and locomotives to this day.
Creation of MEK Transsystem LLP
Beginning of the transporting and forwarding activities, implementation of a large project for the delivery of the agricultural equipment to Kazakhstan, transporting and forwarding services for Coca-Cola, “Kazakhtelecom”, “Uzkhimprom”
Implementation of the “Forwarder” IT-system
Beginning of the participation in the “TransKazakhstan”, “TransRussia” exhibitions, FIATA congresses
Freight forwarding services for ERG enterprises
Acquisition and modernization of terminal No. 6 at the Dostyk station
Creation of TransCom LLP
Formation of own fleet of the railway rolling stock
Purchase of the first gondola cars by TransCom
Transportation of goods using TransCom own rolling stock
Establishment of TRANSREMVAGON LLP at the production complex of the Zhelezorudnenskaya car-repair depot, a branch of RemVagon OJSC
Establishment of BEREKE 2004 LLP at the Ekibastuz locomotive-repair depot
Formation of TransCom’s fleet of containers and platforms, containerization of ferroalloys and aluminium transportation
Creation of the ENRC Logistics Transport Group
Work with the ports of Riga, Lianyungang, Novorossiysk
Implementation of the LMS project, creation of a logistics 3PL provider on the basis of the Transport Group
Development of repairing railway cars by BEREKE 2004 LLP
Reorganization of the Transport Group, merger of the three Almaty companies ENRC Logistics LLP, MEK Transsystem LLP and TransCom LLP into one TransCom Company, which carries out the management of the car repair enterprises of TRANSREMVAGON LLP and BEREKE 2004 LLP
Leasing purchase of 2,600 gondola cars
Purchase of 130 dumping cars
In August 2020, a record volume of iron ore raw materials was transported to China - over 618 thousand tonnes
- 14 676 gondola cars
- 372 pellet cars
- 487 cement cars
- 203 dumping cars
- 1841 container cars
- 683 railway platforms
TransCom has always paid great attention to improving its internal processes and the quality of the provided services, with everyone at the Company involved in this effort. The customer-oriented approach, striving for longstanding relationships through the provision of quality services and increasing customer satisfaction are very important at the company.
- 2003 - the Quality Management System (QMS) was certified for compliance with the requirements of the International Quality Management Standard ISO 9001: 2000
- 2017 - the Quality Management System (QMS) of TransCom company was certified according to the new version of ISO 9001: 20152003
The Quality Management System is inspected annually to ensure continued compliance.
The availability of a Certificate, both for customers and partners of the company, is a guarantor of reliability and sustainable development, aimed at the continuous improvement of quality, meeting the needs and expectations of all interested parties.
Who are we?
TransCom LLP holds the logistics 3PL provider status and is part of the Eurasian Resources Group (ERG). The company provides a wide range of freight forwarding services, has its own fleet of railway rolling stock and transports about 55 million tonnes of various types of cargo every year.
TransCom LLP was established in 1991 and is today the largest freight car operator in Kazakhstan. The company's fleet consists of gondola cars, pellet carriers, cement carriers, dumping cars, containers and railway platforms. Its main activity is the transportation of ERG enterprises’ goods, as well as those of other customers using its own rolling stock.
The head office of the Company is located in Almaty, in the Republic of Kazakhstan. Regional representative offices are based in Nur-Sultan, Pavlodar, Aksu, Ekibastuz, Rudnyi and Aktobe. The TransCom team is made up of professional railroad workers with many years’ worth of experience in organizing the transportation of goods by rail.
The Company uses reliable technology for managing its own car fleet, established protocols for interacting with car-repair enterprises and operational car depots of NK KTZ JSC and Russian Railways OJSC, effective dispatch control and informational services to supporting production.
TransCom LLP also includes two repair enterprises, TRANSREMVAGON LLP and BEREKE 2004 LLP.
TransCom’s Strengths:
- Own fleet of rolling stock
- Car-repair enterprises in convenient locations
- Extensive geography of transportation (CIS, China, Southeast Asia and Europe)
- Professional team
- Ensuring the safety of goods
- Quality (quality management system according to ISO 9001: 2015, ST RK 1294-2004)
- Round-the-clock dispatch control
Services
- Rail forwarding
- Railway operations
- Car and locomotive repairs
